Privacy Policy
Charmer Charts Ltd may ask you to provide certain information such as your first and last name, mailing address (including zip code), e-mail address, telephone numbers, and other personal information. When ordering our services on the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
When you use the Site, Charmer Charts Ltd or third parties authorized by Charmer Charts Ltd may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as the Internet Protocol ("IP") address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. Charmer Charts Ltd also uses such environmental variables to measure traffic patterns on the Site. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.
How Your Personal Information is Used
Charmer Charts Ltd uses your personal information for several purposes including:
• To ensure our Site is relevant to your needs.
• To deliver services, such as newsletters, events, training or software, that you request or purchase.
• To help us create and publish content most relevant to you.
• To alert you to product upgrades, special offers, updated information and other new services from Charmer Charts Ltd.
• To allow you access to limited-entry areas of our Site as appropriate.
Charmer Charts Ltd is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, the industry-standard Secure Socket Layer (SSL) encryption on web pages
where sensitive information (such as credit card information) is required. This technology protects the confidentiality of your credit card information while it is transmitted over the Internet.
We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Providing Visitors with Anonymous Access
You can access our Web sites home page and browse our sites without disclosing your personal data.
The services and links of our Web sites
Our Web sites do not enable our visitors to communicate with other visitors or to post information to be accessed by others.
Our Web sites may include links to third party Web service providers.
Data Collection and Purpose Specification
We collect the personal data that you may volunteer while using our services.
We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.
If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose: by indicating in a box at the point on the site where personal data is collected
Children's Privacy
We do not knowingly deal or collect personal data from children.
We will take all reasonable steps to protect the privacy of children who might disclose their personal data to us.
We do not provide information about our personal data practices in relation to children on our home page, or at those sites on our Web site where we collect personal data.
Disclosure and Visitor Choice
We do not disclose our visitors' personal data to other organisations.
Cancellation Policy
Our return policy for all Charmer Charts Ltd products and services is as follows:
Charmer Charts Ltd will, at its discretion, allow for the cancellation of any product or service within 7 days from the date of purchase. When a customer reaches us by phone or email, our first response is to assist in getting technical support or customer service for the customer for the product that they purchased. However, in some cases a product or service may be unsatisfactory to the customer for reasons completely beyond our control, in which case a return or a cancellation may be processed.
If a customer requests a return, the money for the requested transaction is refunded back to the customer. If the return is for a recurring billing product, then the return policy allows for the most recent payment to be returned. If customers request a cancellation for their recurring billing product, no future rebills will be charged to their account. Cancellation will not generate a return - it will only stop any future rebills.
Returns will only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for return. When a sale is returned, the customer receives a 100% refund.
The customer may cancel a recurring billing subscription products at any time. A cancellation means that no future rebills are charged to the customer's account. The cancellation of a recurring billing product does not generate a refund.
Customers requesting serial or repeated returns may be blocked from making further purchases.
As a condition of registering with Charmer Charts Ltd and using the Charmer Charts Ltd Services, you expressly acknowledge that you have read and understood this Return and Cancellation Policy and you agree to be bound by the terms and conditions contained within. If at any time you disagree with this Return and Cancellation Policy or any part of it, your sole remedy is to cease all use of the Charmer Charts Ltd Services and terminate your account. Please note, however, that any transactions which occurred prior to the date of such termination shall be governed and controlled in full by the terms of this Return and Cancellation Policy.
Charmer Charts Limited
Suite 2B, Mansion House
143 Main Street
Gibraltar
Tel: +44 (0) 207 193 8842
